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Santhi
Ramesh
CCO
Pampered Chef
Santhi Ramesh is an international keynote speaker, AI strategist and transformation leader, Board Director, and global commercial operator. As CMO at Hershey, Chief Commercial Officer at Ferrero and CCO at Pampered Chef (Berkshire Hathaway), she has led global P&Ls of $200M to $5B across 25 countries and 6 categories, and led AI transformation to deliver sustainable, profitable growth. Named one of Forbes Most Influential CMOs, Santhi spearheaded double-digit revenue and EBITDA growth for a $2B business, scaled DTC/omnichannel models to $300M+, and built a $750M innovation pipeline for global brands and drove brands to #1 market share position. She’s forged retailer partnerships securing category captaincy and channel leadership, reduced operational costs by 25%, and guided post M&A integrations for lasting synergy. Santhi leads with clarity, courage, and disciplined execution, having led cross-functional teams of 10 to 300+ and is known for innovation, collaboration, agility, and accountability. She holds an MBA from University of Michigan Ross School of Business and BE from University of Madras. She is member of NACD and has completed Kellogg board governance credentials.
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17 November 2026 11:00 - 11:45
Panel | Align sales, marketing and customer success under one shared revenue system.
Sales, marketing, and customer success rarely disagree on the goal. They disagree on the data, the definitions, and who owns the customer at each stage, which is why "alignment" so often means three functions nodding in the same meeting and going back to three different systems of truth. This session looks at what it actually takes to run these three functions as one revenue system: shared metrics, shared accountability, and the handoffs that break first when growth speeds up. Attendees will leave with: - A short list of the definitions that have to be shared across sales, marketing, and CS before alignment means anything. - Where handoffs between the three functions break first as a company scales. - A model for shared accountability that doesn't just add another dashboard nobody checks.