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Chetan
Ghai
Chief Commercial Officer
Agero
Chetan is furthering Agero’s strategic direction within our Insurance and Automotive Roadside, Accident Management, and Repair Advantage lines of business, creating an organizational structure that empowers his team in service to our clients and their customers. Working closely with Agero’s product, marketing, client solutions and operations groups, while leaning heavily on his nearly 30 years of experience transforming product offerings and leading large teams, Chetan focuses his team on driving innovation to develop and deliver exceptional digital roadside assistance and accident support experiences for consumers, identifying opportunities to grow and strengthen policyholder loyalty and engagement.
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18 November 2025 11:15 - 11:45
Driving deeper value: strategies to grow adoption of core products within existing accounts
Your biggest accounts are saturated. Your top-down, B2B sales motion has reached its limit. Now what? For B2B2C companies in mature markets, this is the critical question. The conventional strategies that secured the initial partnership are not the ones that will drive future growth. This session dives into the necessary evolution from a B-centric to a C-centric commercial strategy. Join Agero's Chief Commercial Officer to explore how to look past your primary business buyer to find untapped potential with their end-customers. We will dissect several avenues Agero has pursued, some successful, some not to illustrate how this shift can create new revenue streams, deepen partnerships, and reignite growth in even the most established accounts.