Global Director of Revenue Operations
Chronicle Heritage
Tana is an energetic and tech-savvy thought leader known for her expertise in operational efficiency. She excels in leveraging data and reporting to drive informed decision-making. As an empathetic people manager, Tana prioritizes building a culture of transparency, collaboration, and communication at all organizational levels, believing these to be crucial for both systems and people to thrive and contribute to overall success.
Her passion lies in assisting companies in achieving sustainable advantages through process improvement strategies, which directly correlate with increased revenue. Tana is widely recognized for her ability to lead successful, high-achieving teams and implement operational efficiencies that enhance customer-facing initiatives.
Throughout her career, Tana has directly managed departmental teams ranging in size from 5 to 75, spanning functions such as sales, customer success, support, retention, billing, account management, deal desk, order management, and data analytics.