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Amy
Chen
Head of Revenue Operations & Strategy
Pilot
Amy is Head of Revenue Operations at Pilot, an AI-powered accounting platform. With 16 years of experience spanning finance, sales, GTM strategy, and revenue operations, she has helped scale companies from $1M to $50M in ARR. Amy specializes in applying data, automation, and AI to make go-to-market organizations more efficient and scalable. Her recent work includes building AI agents that save teams more than 20% of their time, automating reporting and insight generation, and creating an AI-powered knowledge hub that puts critical business context at teams’ fingertips. At heart, Amy is a numbers person who loves turning complexity into simple, scalable systems.
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23 September 2026 11:30 - 12:15
Where AI actually moves the needle in RevOps
AI is everywhere - but where does it actually create meaningful leverage for RevOps teams? In this session, Amy Chen, Head of Revenue Operations at Pilot, will share how her team is embedding AI into real GTM workflows to achieve two goals: make teams more efficient and help them win more. Drawing from real-world examples - including AI agents that streamline GTM workflows, automated reporting and insight generation, and an AI-powered knowledge hub - Amy will show how AI can reduce manual work, surface the right insights at the right time, and help sales teams make better decisions throughout the deal cycle. Amy will share a practical framework for identifying high-impact AI opportunities, redesigning workflows around AI, and determining where automation can improve efficiency versus where AI can directly influence conversion and win rates. Attendees will leave with concrete examples and a repeatable approach for using AI not just to save time, but to build a more effective revenue engine.