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Stephen
Alexander
Director of Revenue Operations
Capital One
Stephen is a trusted and experienced business leader with a career spanning finance, HR, and various business functions, each marked by increasing scope and responsibility. Known as a skilled storyteller, consensus-builder, and analytical problem solver, he excels at navigating complex challenges and driving alignment across teams. Stephen is adept at building strong partnerships and fostering collaboration in highly matrixed environments to achieve strategic business outcomes.
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13 March 2026 09:15 - 09:45
Start-Up to Scale-Up: mechanisms to drive cross-functional/strategic alignment in a growing organization
This session would tell the story of the Capital One Software start-up that was established within the broader, highly-matrixed Capital One enterprise, and the cultural pivots that have had to occur to support a quick and scrappy SaaS start-up to grow within a highly-regulated, slow-moving financial institution. Our Revenue Operations organization within C1 Software plays a significant role in bringing partners together, serving as a hub to connect dots across risk, process and technology, and my presentation would get into how a RevOps org can be effective in such a nuanced environment. In support of this story, I can get into specific mechanisms that RevOps has stood up to drive cross-functional alignment and GTM strategy.