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Ross
Brown
Director of Revenue Operations
Zafran Security
Ross is the Director of Revenue Operations at Zafran Security, where he leads the strategy and execution of revenue operations across the go-to-market organization. He oversees the optimization and automation of internal processes, systems, and data to drive scalable growth and operational excellence. With more than six years of experience in Salesforce administration, implementation, and consulting, Ross brings deep expertise across a broad suite of operational tools. He designs and implements scalable solutions that enhance efficiency, visibility, and performance for GTM teams. He collaborates closely with cross-functional stakeholders and leadership to align business objectives with best-in-class operational practices. Ross is passionate about creating measurable impact through innovation, collaboration, and continuous improvement, ensuring revenue teams are empowered to perform at their best.
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13 March 2026 10:15 - 10:45
Drinking from a firehose: How to onboard, learn, and master your systems
Starting a new RevOps role can feel overwhelming. You inherit systems you did not design, decisions you were not part of, and knowledge scattered across tools and people. In this session, Alex Simões shares his candid experience joining a new organization and quickly building clarity. He walks through how he navigated a complex Salesforce environment and used Sweep to map, document, and centralize institutional knowledge, turning tribal knowledge into shared, accessible insight across people, processes, and systems. With that context in place, he could move quickly and make informed fixes, using deduplication, routing, automations, and alerts to surface issues early, reduce risk, and gain clear visibility from day one.