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Aparna
Muralidharan
Senior Director of Revenue Operations
dscout
Aparna is the Senior Director of Revenue Operations at dscout. She has worked at some of New York's hottest startups (Unqork, SecurityScorecard, Medidata Solutions). She has experience building revenue operations from scratch and implementing scalable repeatable processes on GTM teams. She has deep expertise in team building, analytics, compensation, enablement, processes, and systems. Her expertise has empowered startups to triple in headcount and triple in ARR. She lives in Brooklyn with her cocker spaniel mix and her blind beagle. On the weekends, she is a resident DJ at a coffee shop in Bushwick.
14 March 2025 11:40 - 12:10
Maxmizing RevOps and customer success alignment for growth
A strong partnership between RevOps and customer success is crucial for driving customer satisfaction, retention, and growth. This session will explore how RevOps can support customer success teams to deliver exceptional customer experiences and maximize revenue. Join this session to improve customer retention and satisfaction, increase customer lifetime value, identify upsell and cross-sell opportunities, enhance customer success team efficiency and drive sustainable revenue growth.