Starting a new RevOps role can feel overwhelming. You inherit systems you did not design, decisions you were not part of, and knowledge scattered across tools and people. In this session, Alex Simões shares his candid experience joining a new organization and quickly building clarity. He walks through how he navigated a complex Salesforce environment and used Sweep to map, document, and centralize institutional knowledge, turning tribal knowledge into shared, accessible insight across people, processes, and systems. With that context in place, he could move quickly and make informed fixes, using deduplication, routing, automations, and alerts to surface issues early, reduce risk, and gain clear visibility from day one.