Mike Tiang is a seasoned VP of Revenue Operations at Zayo Group, a leading telecommunications company. With a decade of experience in the industry, he excels in sales process optimization and data-driven strategies.
29 November 2023 09:00 - 09:15
Chairperson opening remarks
Hear from our chairperson, as they open Revenue Operations Summit.
29 November 2023 13:30 - 14:30
Roundtable discussion: Maximising customer lifetime value through RevOps
Split off into groups, put your pens down, and take part in some structured networking whilst you discuss maximising customer lifetime value through RevOps. Find the advice you need and work through problems with others in the room.
Including:
- Data integration and analysis.
- Aligning sales and customer success.
- Implementing a customer-centric approach.
- Predictive analysis and proactive engagement.
- Continuous improvement and optimisation.
29 November 2023 16:30 - 16:45
Chairperson closing remarks
Hear from our chairperson as they round up the days events.
30 November 2023 09:45 - 10:15
Fireside chat: Building an agile strategic planning framework with RevOps at the helm
Revenue Operations is well-positioned to lead agile strategic planning efforts. In this discussion, explore how RevOps teams can embrace agility and responsiveness to address market dynamics, customer needs, and unforeseen challenges. Discover strategies for adapting the strategic planning process to ensure sustainable revenue growth.