Michelle is an accomplished Sales and Revenue Operations professional with a strong track record of driving operational efficiency and supporting hundreds of customers across complex sales environments. Known as the go-to problem solver, she thrives under pressure and has successfully supported large-scale teams, including 900 consultants and contractors, while managing financial operations for multi-million-pound monthly revenues. Michelle excels in pipeline management, sales forecasting, and using data-driven insights to optimize performance and business growth. She has deep expertise in managing SLAs for high-profile clients, ensuring brand consistency and loyalty, and overseeing white-label contractor teams to strict corporate standards. A confident communicator and natural leader, Michelle builds meaningful relationships across stakeholders and brings a broad understanding of business operations, including finance, HR, contracts, and marketing. Outside of work, she channels her organizational strengths into volunteer leadership roles as a school governor, football club treasurer, and hockey club captain.