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Spencer
Dent
Co-Founder
Clozd
Spencer has extensive experience helping companies grow their revenues through global expansion, product line extension, and operational efficiency. He’s a co-founder and co-CEO at Clozd, the leading win-loss services provider. Prior to Clozd, Spencer worked at Qualtrics, where he was instrumental in defining the company’s growth strategy and scaling global sales and marketing operations. Before Qualtrics, Spencer worked at Bain & Company, where he led projects that spanned Bain’s strategy, salesforce effectiveness, go-to-market, customer experience, and performance improvement practices. Spencer holds an MBA from Duke University’s Fuqua School of Business and a bachelor’s degree in finance from Brigham Young University.
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24 September 2026 12:15 - 12:45
Houston, we have a problem: Your AI is missing the “why” behind buyer decisions
Revenue performance often looks stable… until it isn’t. In this session, we’ll draw on lessons from Apollo 13 to show how traditional revenue systems surface signals, not root causes. CROs will learn how AI-powered feedback collection, analysis, and querying uncover the context behind buyer decisions—helping revenue teams diagnose pipeline gaps earlier, identify hidden revenue risks, improve forecast accuracy, and make smarter decisions that drive sustainable growth.