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Amiclar
Perez
Global Chief Revenue Officer
Nielsen
With over 28 years of work experience, Amiclar's a seasoned executive leader with a passion for sales, media, and customer growth. Amiclar has a proven track record of driving revenue and innovation across multiple business units and regions (developed and developing markets), leveraging his expertise in strategy, leadership, and customer success. Amiclar's motivated by the mission of Nielsen, the global leader in measurement and data analytics, to provide the most complete and trusted view of consumers and markets worldwide. He brings diverse perspectives and experiences to the team, as a proud member and sponsor of Nielsen HOLA Diversity Group and the Nielsen Diversity Council.
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18 September 2025 11:00 - 11:45
Panel discussion: The untapped revenue hiding in your customer experience
In today's competitive landscape, customer experience has emerged as the pivotal lever for revenue growth. Join our panel of experts as they explore how prioritizing customer satisfaction can directly boost your bottom line. The discussion will cover innovative strategies to enhance customer interactions, the role of technology in personalizing experiences, and real-world success stories. Understand how shifting your focus from transactional to relational engagements can transform your revenue streams. Key takeaways: - Implement feedback loops to continuously improve customer interactions. - Leverage data analytics to personalize the customer journey. - Foster a customer-centric culture within your organization.