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Sarah
Whitcomb
Director of Business Operations
PDQ
Sarah Whitcomb is Director of Business Operations at PDQ, where she builds Strategic Ops teams that turn operations into a revenue accelerator. Sarah’s specialty is taking messy RevOps infrastructure of growth stage companies and transforming it into a world class RevOps and Strategy organization. She has taken organizations from reactive support function to strategic revenue partner multiple times, and has seen firsthand how quickly the right operating model can change what a business is capable of. Sarah builds high-functioning, high-ownership teams that earn executive trust -- as builder and a storyteller, Sarah believes operations is a deeply human function.
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18 November 2026 09:00 - 09:15
Chairperson opening remarks
Kicking off the summit, we'll welcome attendees and set the tone for two days built around the real, operational challenges RevOps leaders are facing right now - with a quick look at the agenda, session formats, and how to make the most of the networking on offer before handing over to the first session of the day.
18 November 2026 16:45 - 17:00
Chairperson closing remarks
Reflect on the insights and new learnings you have gained through the day.
19 November 2026 14:00 - 14:30
Think like a product team, operate like RevOps
You are being asked to do more with less. Your team is small, growth is fast, and every week brings a new AI tool someone wants live by Friday. Whether you are buried under rigid prioritization frameworks, stuck in reactivity, stretched thin on resources, or overwhelmed by new tools, the root cause is the same: your team is measured by deliverables shipped instead of business outcomes achieved. This session shows how to run RevOps like a world class product team -- transforming the function to solve problems for business impact. You'll learn how to adopt frameworks that create clarity, agile delivery in small increments, strategy tied to revenue, and an iterative loop powered by adoption data. What attendees will learn: - How to build a strategy and roadmap that stays flexible, so you can shift with the business without losing focus - How to ship fast in small increments, so value reaches Sales, CS, and Marketing sooner - How to pressure test ideas with first principles before you build, so you invest in what is needed, not just what was asked - How to gather continuous user feedback and adoption data, so you improve what you ship instead of walking away at launch - How to structure a best in class RevOps product org with clear roles, so you earn executive trust, headcount, and investment
19 November 2026 14:30 - 14:45
Chairperson closing remarks
Reflect on the insights and new learnings you have gained through the day.
19 November 2026 09:00 - 09:15
Chairperson opening remarks
Kicking off day two of the summit, we'll welcome back attendees and set the tone for the day ahead - with a quick look at the agenda, session formats, and how to make the most of the networking on offer before handing over to the first session of the day.