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Kareem
Miller
Director of Revenue Operations Systems
MiQ
Kareem Miller is a Revenue Operations and business systems leader with more than a decade of experience in the Salesforce ecosystem. As Director of Revenue Operations Systems, he leads the strategy and evolution of the systems, processes, and technology that enable commercial organizations to operate and scale globally. Throughout his career, Kareem has focused on solving the operational challenges that emerge as organizations scale - connecting people, processes, data, and technology to create more effective and sustainable ways of working. His experience spans Salesforce architecture and administration, revenue process design, system integrations, automation, business intelligence, user adoption, and the practical application of AI within Revenue Operations. Kareem is particularly passionate about moving RevOps beyond reactive system administration and positioning it as a strategic function that helps organizations understand the operational impact of business decisions before they are made. His work explores how emerging technologies, including AI and intelligent automation, can reduce operational friction while enabling revenue teams to move faster without sacrificing scalability or governance.
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18 November 2026 13:45 - 14:30
Panel: Build or buy? Why RevOps teams are building their own AI tools
Every build versus buy decision is really a decision about who controls your competitive advantage. As AI reshapes the GTM stack, the leaders making these calls aren't just choosing software, they're deciding how much of their roadmap, data, and long-term flexibility they're willing to hand to a vendor. This session goes beyond the tactical checklist and into the strategic bet underneath it: what it actually costs an organization to buy speed at the expense of control, versus building ownership at the expense of time and risk. The conversation will also address the organizational stakes leaders don't always see coming, how a build-first strategy reshapes team structure, budget ownership, and even how the business measures RevOps' contribution to the bottom line. Attendees can expect to take away: - A strategic framework for weighing control and long-term flexibility against speed and cost. - A clear-eyed view of the organizational and budgetary consequences of each path. - Perspective on how this decision affects RevOps' influence and standing at the leadership