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Mudit
Garg
SVP of Revenue & GTM
Yellow.ai
Mudit is a SaaS GTM leader with a passion for building and transforming revenue organizations to lead with value selling and metrics-oriented revenue growth. He has a proven track record of driving strategic and financial goals towards IPO, acquisition and market cap acceleration. Mudit has expertise in building and growing business via the right mix of GTM Strategy, revenue operations, sales enablement, direct and channel sales and overall pipeline development. He has experience scaling GTM and operations for both SMB and large firms (~$100M rev. to $3B rev.)
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16 September 2025 15:45 - 16:15
Fireside chat: Transforming customer experience into the new revenue lever
In this fireside chat, explore how revenue operations can transform customer experience into a vital lever for revenue growth. RevOps plays a crucial role in aligning sales, marketing, and customer success efforts to enhance customer interactions. Discover how a seamless customer journey not only boosts satisfaction but also drives retention and revenue. Our discussion will focus on practical strategies for RevOps to optimize customer touchpoints, integrate feedback loops, and ensure that every customer interaction contributes to the bottom line. Key Takeaways: - RevOps alignment: Learn how RevOps aligns teams to create a cohesive customer experience that supports revenue targets. - Strategic integration: Understand the importance of integrating customer feedback into RevOps strategies. - Actionable steps: Implement techniques to ensure customer experience directly contributes to revenue goals.