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Ryan
Wong
Director, Sales Operations
Figma
Ryan is currently Director of Sales Operations at Figma, with previous experience at Sprinlr, Rattle, Amplitude and more.
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18 June 2026 09:45 - 10:30
Dragons' Den: The hidden cost of misalignment and how RevOps fixes it
Misalignment between sales, marketing, CS, and finance quietly burns more pipeline than any competitor. In this live ā€œDragons’ Denā€ session, we bring those problems out into the open and fix them together. Here’s how it works: - Attendees pitch a real misalignment challenge or GTM program in 5 minutes - A panel of RevOps and GTM leaders interrogate the problem: what’s really broken, what it’s costing, and what the data says - Together, they propose concrete fixes: process changes, metrics, incentives, and governance You’ll see the hidden cost of misalignment quantified in real scenarios, and watch live how top operators would diagnose and solve them. Here's what you'll walk away with: - A playbook of patterns: the 4–5 misalignment issues that show up everywhere - Practical interventions you can take back to your own org - The confidence (and language) to surface misalignment with your leaders before it turns into missed quarters If you skip this session, you’ll keep fighting your misalignment battles in the shadows. If you join, you’ll get to watch them torn apart., and rebuilt, by a panel that’s seen it all.