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Ben
Austen
VP of Revenue Operations & Growth
Find.co
Ben is a commercially astute senior leader specializing in Revenue Operations, with over 12 years of experience driving growth across GTM functions in both B2B and B2C environments. He has a proven ability to integrate sales, marketing, and customer success with finance and BI to build scalable growth engines. As Director of Revenue Operations at Find.co, a leading crypto publisher specializing in iGaming, Ben built the RevOps function from the ground up—implementing Salesforce, designing sales processes, and scaling the Ad Ops team. Previously at Social Value Portal, a B2B ESG/CSR SaaS company, he established the demand function and later transitioned into RevOps, doubling ICP MQLs through Salesforce process optimization and a strong focus on customer success. Earlier in his career, Ben spent five years at VC-backed EdTech innovator Avado Group, where he played a key role during a period of hyper-growth. As Sales & Marketing Director, he managed a Ā£20M P&L and a 50-person team before moving into a Group-wide Business Optimisation Director role supporting scaling and pre-transaction activities. Known for his authentic leadership and collaborative approach, Ben fosters inclusive, high-performing teams and believes that investing in people drives business success. He excels at bridging technical systems with commercial strategy, applying a data-led mindset to deliver measurable impact and sustainable growth.
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18 June 2026 09:15 - 10:00
Dragons' Den: The hidden cost of misalignment and how RevOps fixes it
Misalignment between sales, marketing, CS, and finance quietly burns more pipeline than any competitor. In this live ā€œDragons’ Denā€ session, we bring those problems out into the open and fix them together. Here’s how it works: - Attendees pitch a real misalignment challenge or GTM program in 5 minutes - A panel of RevOps and GTM leaders interrogate the problem: what’s really broken, what it’s costing, and what the data says - Together, they propose concrete fixes: process changes, metrics, incentives, and governance You’ll see the hidden cost of misalignment quantified in real scenarios, and watch live how top operators would diagnose and solve them. Here's what you'll walk away with: - A playbook of patterns: the 4–5 misalignment issues that show up everywhere - Practical interventions you can take back to your own org - The confidence (and language) to surface misalignment with your leaders before it turns into missed quarters If you skip this session, you’ll keep fighting your misalignment battles in the shadows. If you join, you’ll get to watch them torn apart., and rebuilt, by a panel that’s seen it all.