Sydney's RevOps path began by accident. As a former educator turned instructional designer, she was pulled into a CPQ implementation to figure out what Deal Desk does - and never looked back. She's since built and led multi-million dollar SaaS Deal Desk teams from the ground up, solidifying Deal Desk's role as a strategic partner to the business through pricing and packaging overhauls, quote-to-cash redesigns, new product launches, legal operations modernization, and more. Most recently, Sydney led a global team at Culture Amp across North America, EMEA, and APAC through complex deal structures, order processing, commercial strategy, and everything in between. She served as the business lead for a quote-to-cash transformation, balancing meticulous planning with big-picture thinking to redesign processes for meaningful efficiency gains while unlocking millions in revenue potential. Now, Sydney's in a new role building out the Deal Desk function at Hightouch! Outside of work, Sydney considers herself a serial hobbyist - from being an amateur acrobat to consistently reading three books at once to learning the harp for absolutely no reason, other than she felt like it. She also enjoys exploring Chicago's vibrant food and music scene and taking advantage of the incredible Chicago winters (yes, you read that right).