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Mark
Raffan
Chief Executive Officer
Negotiations Ninja
Mark Raffan is the founder of Negotiations Ninja, a leading negotiation training company trusted by global brands to elevate the performance of their sales and procurement teams. A former procurement leader turned negotiation strategist, Mark has trained thousands of professionals on how to close complex deals, defend margin under pressure, and navigate the most high-stakes conversations in business. He is the author of the best-selling book 9 Secrets to Win Deals and Influence Stakeholders and the host of the Negotiations Ninja Podcast, where he’s interviewed some of the world’s top business minds on influence, persuasion, and dealmaking. Known for blending psychology, strategy, and street-level selling savvy, Mark brings a sharp perspective to the challenges CROs face in today’s buyer-driven market. His sessions are practical, provocative, and packed with insights that revenue leaders can put into action immediately. When he's not teaching teams how to win deals faster and with fewer concessions, you’ll find him sipping Moka pot coffee, walking long distances, or talking anime with his kids.
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29 April 2025 16:15 - 16:45
Closing bigger deals, faster: High-stakes negotiation strategies for CROs
In today’s economic climate, pipeline growth alone won’t deliver revenue. Deals are stalling, margins are eroding, and buyers are more empowered, and skeptical, than ever. Yet most sales teams walk into high-stakes negotiations unprepared, armed with a pitch but no playbook. This session pulls back the curtain on the final 15% of the sales process, where deals are truly won or lost, and why most organizations are bleeding value at this stage without realizing it. Drawing from real-world enterprise deals and frontline coaching, negotiation expert, Mark Raffan, reveals the overlooked capabilities that high-performing CROs are building into their revenue organizations. You’ll discover: - Why negotiation, not pipeline, is the new frontier for revenue growth. - The three most powerful levers CROs can pull to protect margin and accelerate deal velocity. - How to equip your sellers to handle procurement pressure without caving on value. If you're responsible for driving top-line growth and bottom-line protection, this talk will give you the insights, and urgency, you need to turn negotiation into your competitive edge.