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Susan
Laws
SVP, Global Head of Sales Performance
FIS
With over 15 years of experience in the financial services industry, Susan is a senior sales leader renowned for driving performance, efficiency, and growth across global markets. As the Senior Vice President (SVP) of Sales Performance at FIS, Susan spearheads the strategy, execution, and optimization of the sales process and pipeline for the entire organization. Her leadership is pivotal in achieving key objectives in revenue, margin, and customer satisfaction.
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03 December 2024 13:45 - 14:15
Roundtable discussions: Strategic problem solving
In this session 4 unique discussions are happening concurrently, find the table discussing your biggest pain point or opportunity and join the conversation. Every table will be hosted by an industry expert so come prepared to discuss, learn, network, and share. Discussion topics will include: Table 1: Customer experience as the new revenue lever Table 2: Influencing culture through expert leadership Table 3: Working with the C-suite to drive success Table 4: Managing board and investor expectations