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Dominic
Grounsell
Chief Revenue Officer
Post Office
Dominic is a C-suite executive with extensive experience in leading large-scale digital, marketing, and commercial transformations across multiple industries, including gaming, financial services, insurance, telecommunications, and CPG. He has been instrumental in driving sustainable growth, innovation, and operational efficiency. In his current role as Chief Revenue Officer (CRO) for Post Office UK, Dominic is responsible for the commercial activities and performance across the Post Office's 11,500 branches and digital channels. Additionally, he oversees the business units and marketing, playing a key role in transforming the Post Office to deliver a new deal for Postmasters and ensuring the long-term commercial sustainability of the business.
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01 December 2026 13:45 - 14:30
Panel: Speaking the board’s language - Turning revenue metrics into strategic influence
The board doesn’t need more revenue dashboards. It needs to know what the numbers mean and what to do about them. For CROs, the ability to turn revenue data into strategic influence is becoming a critical leadership skill. Pipeline, forecast, retention and growth metrics only matter when they connect to the bigger questions the board cares about: where growth will come from, what is putting it at risk, and where the business should invest. This session explores how CROs can move beyond reporting revenue performance to shaping business strategy. It covers how to frame the right metrics, tell a compelling commercial story, challenge assumptions, and turn revenue insight into decisions that influence the wider business. Because the CRO’s role at the board table isn’t to explain the number. It’s to explain what happens next.