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Adam
Taylor
SVP, Sales
Marsh McLennan
Adam Taylor is an accomplished sales leader with nearly a decade of experience driving revenue growth and building high-performing sales organisations. With a proven track record in building successful teams, designing and executing scalable sales processes, and consistently exceeding growth targets, Adam provides thought leadership on emerging revenue strategies, go-to-market execution, and customer-centric sales transformation. His expertise spans sales leadership, forecasting, pipeline optimisation, key account strategy, and cross-functional collaboration to accelerate top-line performance. Recognised for his results-driven approach and ability to align people, process, and performance, Adam is passionate about developing sales cultures that empower teams, strengthen client partnerships, and deliver sustainable growth in competitive markets.
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02 December 2024 11:15 - 12:00
Panel discussion: Balancing AI & human connection for optimal outcomes
In the quest for efficiency and innovation, organisations are increasingly integrating AI into their operations. Yet, maintaining a genuine human connection remains crucial for customer satisfaction and employee engagement. This session will explore how businesses can strike the perfect balance between leveraging AI for operational excellence and nurturing human relationships to enhance trust and empathy. Our discussion will cover: - Strategic integration: How can AI be strategically implemented without compromising the human touch that customers and employees value? - Maximising benefits: What are the tangible benefits of harmonising AI capabilities with human interactions in terms of productivity and customer loyalty? - Ethical considerations: How do businesses ensure that AI applications uphold ethical standards and support human-centric values? - Future-proofing: How can companies prepare for future challenges by blending AI advancements with strong human relationships?