Jim is the Vice President of North America Sales at Clozd, where he leverages his expertise in public speaking, account management, and solution selling to drive impactful business outcomes. With a strong focus on building meaningful client relationships, he collaborates closely with cross-functional teams to deliver value-driven solutions aligned with organisational goals. Prior to this, Jim spent over two years in a leadership role at Medallia, where he helped manage a $25M book of business and achieved a 105% renewal rate through strategic partnerships and execution. Guided by a servant leadership mindset and a value-selling approach, he is focused on fostering long-term client relationships, driving sustainable growth, and championing a culture of ethics and hard work across his team.