Jimmy Downing is the VP of Revenue Operations at Next Glass, where he builds the systems that connect sales, marketing, customer success, and finance. He is 50% GTM Engineer and 50% RevOps, allowing him to handle the hands-on build while staying strategic (combining both worlds, which mostly means he can build the thing... and even explain it to the CFO). He cares less about frameworks than about shipping things teams actually use. His focus is breaking down the silos between key departments. Most GTM problems aren't that complicated. They usually come down to broken handoffs between teams and the right people never getting in the same room. His work surfaces the data each team actually needs, automates handoffs, and turns scattered information into data leadership can finally trust, instead of data everyone quietly ignores. His background runs deep in the systems that make revenue teams work: redesigning ideal customer profiles, rebuilding quoting and renewal processes, and turning tools like Salesforce, Gong, and Clay into systems people rely on every day (and actually enjoy using).