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Jimmy
Downing
VP, Revenue Operations
Next Glass
Jimmy is a RevOps professional with a passion for building systems that actually work for the teams using them. He's spent his career helping companies connect the dots between sales, marketing, and customer success, which includes standing up a brand new CRM, cleaning up a legacy one, or building smarter automations across the tech stack. From client facing consulting to leading in-house RevOps strategy, Jimmy's worked across Salesforce, HubSpot, Gong, ChurnZero, Clay, and more - always with the goal of breaking down silos, improving processes, and giving leadership a clear view of the full customer journey. Nothing's more satisfying to Jimmy than designing a process that removes friction, saves teams time, and makes reporting actually useful.
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27 October 2026 14:30 - 15:15
Panel discussion | Breaking down GTM silos
Sales, marketing, customer success, and finance all play a role in driving revenue, but too often they're operating from different goals, metrics, and priorities. As the connective tissue across the go-to-market organization, RevOps is uniquely positioned to bring teams together around shared processes, trusted data, and common objectives. Join revenue leaders as they discuss how RevOps can break down silos, improve collaboration, and create the alignment needed to execute more effectively and deliver better business outcomes. Key takeaways: - Identify the most common causes of GTM misalignment. - Create shared goals, metrics, and accountability across teams. - Build stronger collaboration through process, data, and communication.